Got questions? We’ve got answers!
Simplify Workforce Management with Klaimki.
Features
What kinds of claims can Klaimki manage?
Klaimki supports both occupational (like WSIB or Workers' Comp) and non-occupational claims (like short-term disability, long-term disability, or EI-covered absences). You can track both in one easy-to-use system.
Can I use Klaimki to report incidents right from a phone?
Yes! Our Mobile Reporting Wizard lets you report incidents on the spot — including uploading photos, notes, and injury details — right from your phone or tablet.
Can I generate documents with Klaimki?
Absolutely. Klaimki can auto-generate letters, memos, and policy-compliant forms using built-in templates. You just review, edit, and send.
Does Klaimki track return-to-work or appeals deadlines?
It sure does. Set automated reminders for important deadlines like appeals, return-to-work plans, or follow-up assessments.
Compliance
Is Klaimki compliant with provincial reporting rules?
Yes! Klaimki is designed to meet the specific reporting requirements of each Canadian province, including Ontario’s WSIB. We stay current with policy updates so you don’t have to.
Can Klaimki help with OHA Benchmarking reports?
Yes — if you’re in the healthcare sector, Klaimki can automatically collect and organize the data needed for your Ontario Hospital Association Benchmarking submission.
Will Klaimki help us stay compliant with document retention rules?
Yes, Klaimki helps you set retention periods, apply access controls, and manage all your documentation in line with provincial and federal policies.
Security
Is employee data secure in Klaimki?
100%. We use enterprise-grade encryption and secure storage to protect all employee data — including medical documents and sensitive memos.
Can I limit who sees certain files or notes?
Yes. You can set user roles and custom permissions so that only authorized staff can access private information — like medical records or legal memos.
Does Klaimki store our data in Canada?
Yes, all your data is stored securely in Canadian data centers, in compliance with local privacy laws and regulations.
Support
What kind of support is available if we need help?
Our support team is here to help! We offer email and chat support, along with personalized onboarding and training. You’ll never be left on your own.
Is training included?
Yes, we provide training during onboarding and can offer refresher sessions if you bring on new team members or want to explore more advanced features.
What if we already use a different claims system?
No problem — we can help you migrate your existing data and set up Klaimki so your team can hit the ground running.
Set-Up
How long does it take to get started?
Most teams can be up and running in a few days to a couple of weeks, depending on the complexity of your setup and how much data you’re importing.
Is Klaimki hard to learn?
Not at all. Klaimki is designed to be simple and intuitive, even for non-technical users. If you can use email or a spreadsheet, you can use Klaimki.
Can Klaimki be customized to our workflow?
Yes — Klaimki is highly customizable. We’ll work with you to configure workflows, templates, user roles, and notifications that match how your team already works.
Integrations
Can Klaimki integrate with our HR or payroll system?
Yes! Klaimki can integrate with many popular HRIS, payroll, and scheduling systems to reduce double entry and keep everything in sync.
Do we need IT support to connect Klaimki to our systems?
Not necessarily. Our team will walk you through the integration setup, and most connections are handled with minimal technical lift.
Can third-party consultants or legal reps access Klaimki?
Yes — you can create external user roles with limited access to share only what’s needed. Great for working with outside consultants, legal, or union reps.
Third-Party Admins & Claims Consultant
Manage multiple clients without the manual mess.
Klaimki gives you a secure, scalable way to support your clients — while cutting down on admin work and keeping everything centralized.
- Easily switch between client dashboards
- Submit, track, and report on claims for multiple companies
- Upload documents with drag-and-drop simplicity
- Generate letters and reports using Klaimki’s built-in AI tools
- Provide clients with secure, limited-access views
Klaimki works the way you do. Want to see it for yourself?
Ready to experience the future of workforce claims management? Contact us today to schedule a demo or learn more about how Klaimki can benefit your organization. Join the multitude of companies that have streamlined their claims management processes, reduced costs, and improved compliance with Klaimki.